Frequently Asked Questions

Bring swimwear, sunscreen, water shoes, a towel, and a change of clothes. Avoid valuables and jewelry.

No experience is necessary! Our guides will teach you all the basics before you hit the water.

Safety is our top priority. All participants wear helmets and life jackets, and guides are certified in rescue training.

Non-swimmers can still enjoy rafting safely with life vests and our trained guides’ support.

The best time depends on the river flow, usually during the wet season from June to November.

Participants must be at least 8 years old and in good health. Pregnant women and those with heart conditions should avoid rafting.

Trips typically last 2–3 hours, depending on water levels and route length.

We recommend waterproof cameras only. You can also purchase action photos from our professional photographers.

Rafting continues in light rain — it adds to the fun! Trips may be rescheduled only for extreme weather.

You can book directly on our website, by phone, or visit our office. We recommend booking at least 3 days in advance.